Shipping is free on all orders with no minimum
- Delivery time = Processing time + Shipping time.
- We can only ship to the US. This service is temporarily not available in other countries.
Processing time :
USA orders: up to 1 to 2 business days. We actively ship the weekday during this peak time to try to get orders out as fast as possible. We thank you for your patience!
USA Shipping Times:
5 – 10 business days with Tracking.
We ship packages out from Ohio, which means the closer you are to Ohio, the sooner your package will arrive.
Standard Shipping Cost: Free.
The health and safety of our customers and employees is important to us. We have implemented safety measures to protect against COVID-19, as a result, your order experience delay due to covid-19. If your order is delayed, please contact us via email [email protected], we will check the situation with the transportation company in time. Thanks for your understanding and support.
Please contact us for any questions or concerns regarding shipping.
Where we ship?
We currently ship to U.S. addresses only.
*We do not ship to APO and PO Box numbers.
I didn’t get my order.
If the item was shipped, has a tracking number, and was marked as delivered, you have to contact USPS directly to open a claim.
If the tracking is not available, please check your local post office if your package has not arrived in time. Sometimes it is held there.
My order came late.
All courier services have removed their guaranteed delivery times this year due to the pandemic.
I gave the wrong address.
If you put in the wrong address, please contact us immediately. If your order has already been shipped and your package was returned to us by USPS because of a wrong address, we can redeliver the package, but you will have to place the order again. We will refund you the products but we will not refund the shipping fee.
I want to cancel my order.
1. We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
2. Orders can’t be canceled once the parcel is shipped out.